Job Description

Summary

The Maintenance Production Manager (PM) is an operations focused, hands-on position. The PM manages his or her assigned maintenance portfolio in accordance with Yard-Nique customer service ideals, quality standards and contract protocol. The PM works as a team with the Account Manager to ensure all contracted services are performed and is responsible for the overall quality of the work being produced. As well as performing certain planning, administrative and regulatory functions, the PM is essential in promoting teamwork within the company.

Responsibilities

· Manage maintenance contracts and execute maintenance production schedules to meet or exceed contract specifc expectations.

· Supervise and train maintenance Crew Leaders and crews on all aspects of landscape maintenance services

· Proactively conduct property evaluations with and client meetings to asses needs and client satisfaction; troubleshoot problems when necessary. Attend board meetings when requested.

· Manage monthly budget, reporting and account billing according to established procedures; coordinate with internal partners to ensure resolution of issues.

· Maintain inventory of materials and equipment for assigned crews; report immediate needs to Branch Manager and provide accurate monthly reports, as required.

· Adhere to Maintenance Division facilities opening and closing procedures.

· Provide leadership to landscape maintenance crews comprised of 3-5 employees. Effectively utilize labor and other resources to adequately meet coverage plan requirements.

· Oversee and direct work of Crew Leaders to ensure work is is completed in an efficient manner, in accordance with established schedules.

· Ensure all employee time worked is recorded accurately prior to approval on a daily basis.

· Establish and maintain safety and security at jobsites for all employees and customers at all times. Partner with HR and senior management to report violations, hazards, and needed safety resources.

· Administer all performance management tasks and activities, to include: annual review process, providing on-going feedback and coaching, on-the-job training, administering discipline as needed, etc.

· Work collaboratively with peers and Yard-Nique senior leadership team on various projects and initiatives.

Required Education and Experience

· Minimum 3-5 years related experience

· Experience coaching and managing employees responsible for landscaping duties, or other related industry labor

· Ability to effectively build positive working relationships with clients

· Must be able to lift 50lbs

· Basic proficiency with Microsoft Outlook, Excel, Word

· Demonstration of an unwavering commitment to Safety

Competencies and desired characteristics

· Adaptability and sound judgment when faced with multiple, competing priorities

· Ability to resolve problems with a strong sense of urgency and collaboration

· Excellent Verbal and Written communication

· Landscape Maintenance Operations

· Customer Service

· People Management

· Collaboration

· Business Acumen

· Ethical Conduct

Supervisory Responsibility

This position has supervisory responsibility for Maintenance production teams.

Work Environment

This position is routinely exposed to an outdoor environment and will be subjected to weather, extreme or hazardous conditions.

Physical Demands

This position handles hand tools, power equipment, and use of hands to complete necessary tasks.

Travel

Daily travel between properties is expected. Out of town travel is expected nomore than 5% oin this position, and in general is for purposes of required training or meetings.

EEO Statement

Yard-Nique, Inc. provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or marital status. Yard-Nique hires and promotes individuals solely on the basis of their qualifications for the job and in accordance with applicable federal and state laws.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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